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PRIVACY POLICY

Privacy Policy for CleanSteam – Cumbria

Effective Date: 21st May 2023

Thank you for choosing CleanSteam – Cumbria for your carpet and upholstery cleaning needs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

  1. Personal Information:
    • When you schedule a cleaning service, we may collect personal information such as your name, address, phone number, and email address.
  2. Payment Information:
    • To process payments, we may collect your credit card or other payment information. This information is securely handled by our trusted payment processors, and we do not store sensitive payment details.
  3. Service Information:
    • We may collect information related to the services you request, such as the type of cleaning services, specific areas to be cleaned, and any additional requests or preferences.
  4. Communication:
    • If you contact us, we may keep a record of that correspondence, including email and phone communications.

How We Use Your Information

  1. Providing Services:
    • We use your information to deliver the carpet and upholstery cleaning services you request, including scheduling appointments and addressing any specific requirements you may have.
  2. Communication:
    • We may use your contact information to communicate with you about your appointments, updates, and any relevant information about our services.
  3. Improving Services:
    • Your feedback and preferences help us improve our services. We may analyze aggregated data to enhance the quality of our offerings.

Information Sharing and Disclosure

  1. Third-Party Service Providers:
    • We may share your information with trusted third-party service providers who assist us in providing and improving our services. These providers are bound by confidentiality agreements and are only authorized to use your information to the extent necessary to assist us.
  2. Legal Compliance:
    • We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of CleanSteam – Cumbria, its employees, or others.

Security

We take the security of your information seriously. We implement appropriate measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Your Choices

You have the right to access, correct, or delete your personal information. If you have any questions or concerns regarding your privacy, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Tel: +44 (0) 7377673740
Mail: info@cleansteamcumbria.co.uk
Web: https://cleansteamcumbria.co.uk

Thank you for choosing CleanSteam – Cumbria for your carpet and upholstery cleaning needs.